What Are the Qualities and Skills of a Great Receptionist?

The receptionist is frequently the initial "face" of your organisation whether that be in the form of a telephone call or a face to face greeting in a foyer. As a result the importance of a great receptionist to your organisation cannot be[...]

Why the Receptionist is Still The Most Important Employee in Your Organisation

The case may be made for the record-breaking Sales Manager, the charismatic Young CEO or the inspirational Managing Partner being the most important employee in your organisation. But, in reality, you may not need to look much further than the first[...]